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Case Studies

Case Studies

Each case study walks through one published PLS-SEM model: theoretical background, hypotheses, path diagram, methodology, and reproducible key metrics. Clone the project with one click or download the dataset on its own.

ECSI

European Customer Satisfaction Index

Customer Experience

Six reflective constructs (Image → Expectations → Quality → Value → Satisfaction → Loyalty), the canonical model from service marketing research.

N
250
LVs
6
R²(SAT)
0.71
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UTAUT2 + Trust

E-commerce acceptance with trust

Marketing / E-commerce

Performance expectancy, effort expectancy, social influence, and trust explain purchase intention and actual use. Includes demographics for multi-group analysis.

N
400
LVs
6
MGA
Age · Device
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JD-R

Employee engagement (Job Demands-Resources)

HR / Organizational Behavior

Job demands and job resources affect satisfaction and performance via engagement. A classic mediator model with five constructs.

N
350
LVs
5
R²(JP)
0.40
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TAM + Privacy

Adoption of digital health apps

Healthcare / mHealth

PEOU, usefulness, health consciousness, and privacy risk drive attitude and behavioral intention. A negative privacy path makes for a great f² effect-size example.

N
380
LVs
6
Effect
PR → BI negative
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