Construct level
Importance (total effect on the target) and performance (rescaled mean score) for each construct. The headline map.
Importance-performance map analysis (IPMA) extends PLS-SEM results by combining how important each construct is for a chosen target with how well it currently performs. It turns path coefficients into a managerial priority map. This page explains the two axes, how to read the map, the indicator level, and the common pitfalls.
A standard PLS-SEM model tells you how strongly each construct drives a target, through total effects. IPMA (Ringle & Sarstedt 2016) adds a second dimension: performance, the average standing of each construct rescaled to a 0 to 100 scale. Plotting importance on the x-axis against performance on the y-axis produces a map that answers a practical question: where should you act first?
Constructs that are highly important but perform poorly are the priorities: improving them yields the biggest expected gain in the target. Constructs that already perform well, or that matter little, are lower priorities.
For the target construct loyalty, satisfaction has high importance (a total effect of 0.46) but a performance of only 62 out of 100. It sits in the high-importance, low-performance quadrant, which makes it the first place to act.
Trust, by contrast, already performs at 84 with lower importance, so it is a keep-up-the-good-work construct rather than a priority.
Each construct is a point: importance (its total effect on the target) on the x-axis, performance (0 to 100) on the y-axis. The quadrants guide where to act.
Importance is the total effect, not just the direct path, so it includes effects routed through mediators. Always read the map relative to the one target construct you chose.
Importance (total effect on the target) and performance (rescaled mean score) for each construct. The headline map.
The same logic applied to individual indicators, using their rescaled performance and importance. Useful for pinpointing which specific item to improve.
The unstandardized total effect of a construct on the target. It captures direct plus indirect paths.
The construct’s average latent score rescaled to 0 to 100, where 100 is the best possible value on the measurement scale.
OpenPLS includes an IPMA panel for any target endogenous construct. It gives importance (total effect) and performance (rescaled to 0 to 100) at both the construct and the indicator level, with the common scale bounds applied. Free and runs in the browser.
Estimate your model in the visual editor, pick a target, and get the IPMA map at construct and indicator level in one run. Free, no install.
The reference is Ringle, C. M., & Sarstedt, M. (2016). Gain more insight from your PLS-SEM results: the importance-performance map analysis. Industrial Management & Data Systems, 116(9), 1865-1886. A practical treatment is in Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A Primer on Partial Least Squares Structural Equation Modeling, 3rd ed., Sage.